Privacy Policy

Last updated: June 9, 2026

PenguinXBRL collects the information needed to sell, license, activate, support, and improve PenguinXBRL products and services.

Information we collect

• Name, email address, company, plan selection, and purchase context.
• Stripe customer, checkout, subscription, and payment status identifiers.
• License, activation key, installation, activation, and subscription status records.
• Support messages and enterprise validation enquiries.
• Product activity such as taxonomy installs, template insertion, validation, exports, and exceptions when the add-in reports activity to the licensing API.

How we use information

We use this information to process purchases, issue activation keys, prevent key reuse, manage subscriptions, provide support, monitor licensing status, improve the product, and respond to enterprise validation enquiries.

Processors

Payments are processed through Stripe. Email may be sent through configured SMTP providers. Hosting, database, and infrastructure providers may process data as needed to run the service.

Retention

Licensing, payment status, activation, and support records are retained as long as needed for account administration, security, legal, tax, and operational purposes.

Contact

Privacy questions can be sent to [email protected].